FAQ’sCategory: TimesheetWhen trying to input the current days timesheet information, one of our employee’s is unable to edit her timesheet. I have inserted a screenshot as below; as you can see the timesheet is greyed out and it doesn’t allow itself to be edited.
OfficeTimer Support Staff asked 3 years ago

Please, could you advise on how we can fix this?

1 Answers
OfficeTimer Support Staff answered 3 years ago

Clear the Cache Memory before login, Please Refresh the My Timesheet, Go To Time Entry Archive (Master Data–>Advance Settings–>Timesheet Setup–>Time Entry Archive) and see whether any previous data present by selecting a range of dates of a particular week if present, delete those data. Then the MyTimesheet Page will be unlocked.