FAQ’sCategory: OfficeTimer HelpMark is still unable to approve Nick’s time entries. I requested assistance from Office Timer. However, I have not heard back with a resolution.
OfficeTimer Support Staff asked 4 years ago
2 Answers
OfficeTimer Support Staff answered 4 years ago

It seems like Role Permission was not set for Employee Manager to visible the Approval Icon, So we have updated the Role Permission for Employee Manager now. Please check from Mark’s account whether Approval icon is visible and he can see the Nick’s TimeSheet. Please let us know the status.

OfficeTimer Support Staff answered 4 years ago

FYI Nick is submitted TimeSheet for Project called MSP Frontline Support Services to which TimeSheet Approval Type set as MSPFSS team leader -> employee manager, i.e Approval first goes for Team Lead(Patrick) then it comes for Employee Manager(Mark).